Payment & Delivery Policy
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Welcome to Lovely Kidz Closet

Payment & Delivery Policy

PAYMENT:

Online shopping with LovelyKidzCloset.com is on pre-payment basis whereby we process orders after confirmation of full payment. All payments via Bank Transfer and Paypal are due within 48 hours of invoice. LovelyKidzCloset.com reserves the rights to cancel any transaction if no payment made within 48 hours.

We offer two types of payment methods:

A. Bank Transfer

Recommended for Malaysia customers. Customers can make direct payment via online Bank Fund Transfer / Interbank GIRO / ATM / Cash Deposit Machine / bank counter. 

Payment can be made to the following account:

Bank: Malayan Banking Berhad (Maybank)

Account No: 564397003769

Account Holder Name: Noryatimah binti Mohd Nordin

Details of the banking transaction (receipt) must be sent to sales.lovelykidzcloset@gmail.com. 

B. Paypal 

International customers may choose paypal for payment via credit card (Visa/MasterCard).

 

DELIVERY:

Turnaround time for delivery of orders

For in-stock items, we will process and ship your order within 3 business days (Mon through Fri) upon payment confirmation.

For out-of-stock or custom delivery, we need approximately 2-3 weeks for delivery upon payment confirmation. We may ask for longer time if we receive many custom orders.

Note: actual duration for delivery to your door-step is subject to Pos Malaysia service and EMS for international shipment, and it's beyond our control

Delivery charges

Generally, all items are exclusive of delivery charge. However, we offer a free delivery within Malaysia (EM & WM) for purchase above RM250 && below 2kg. We will do promotion from time to time which may include free delivery.

Cancelation of order

It is only possible if the order is still in pending status. Please send an email to sales.lovelykidzcloset@gmail.com to notify us about the order cancelation.

Shipping rate calculation

We are using Pos Malaysia (Poslaju) for local delivery and Pos Malaysia (parcel) for international delivery. The rate is subject to Pos Malaysia tariff. Please take note that for international shipping, there could be additional charges or taxes involved. 

International shipment - Customs and Import Duties

Your order may be subject to VAT, import duties and/or taxes which are levied once your package reaches your country. LovelyKidzCloset.com does not collect VAT as we cannot predict the charges. Should this apply, please render your payment for Customs clearance. You may contact your local Customs office for policies and guidelines.

 

Should you have any questions or doubts, please contact us at sales.lovelykidzcloset@gmail.com or (60) 18-4072805 / 18-4632029.